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Musical Instrument Retailer Sees 20% Sales Growth with E-Commerce Solution

Project Scenario

Our journey with a distinguished musical instrument retailer began with a vision to expand its market presence through a robust e-commerce platform. The goal was to establish a comprehensive online storefront that showcased their extensive inventory and facilitated seamless accessibility for customers across India and beyond.

Technology

Magento

Region

India

Industry

Retail

Challenges

Before partnering with Emvigo, our client encountered significant hurdles in their retail strategy. The absence of an online e-commerce presence confined their customer base to a local region, hindering the exploration of their diverse product offerings. This lack of accessibility impeded their ability to reach a wider demographic of music enthusiasts nationwide, prompting the need for a comprehensive e-commerce solution capable of overhauling their existing online store and addressing critical gaps in their business strategy.

Solution and Impact

Within a short 6-week timeframe, our tailored e-commerce solution transformed the client’s business, driving a remarkable 50% increase in customer inquiries, a 35% surge in conversion rates, and a 20% boost in overall sales. By optimising key processes like logistics and payments, we enabled a seamless customer experience, leading to significant growth.
Download the complete case study to discover how we helped them achieve these results and the full scope of our solution.

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