How Emvigo’s SaaS Hotel Management Solution Increased Revenue by 40%, Boosted On-Time Task Completion by 98%, and Improved Guest Services
Project Scenario
A visionary hotel management software firm based in the Middle East sought to revolutionise guest service by overcoming language barriers and streamlining service requests across multiple departments—front office, housekeeping, F&B, spa, and more. They required a modern solution capable of addressing the inefficiencies of existing hotel management systems and improving overall guest experiences.
Technology
React Js, Firebase, Node Js, Flutter, GCP
Region
Middle East
Industry
Hospitality
Challenges
The client faced the challenge of fragmented systems, where real-time features and high-level overviews were lacking. Language barriers further complicated communication with international guests, and existing solutions were failing to deliver the quality of service their customers expected.
Solution and Impact
Emvigo developed a SaaS-based hotel management platform with real-time guest request management, a multilingual interface (16 languages), and mobile apps for staff. This improved operational efficiency, achieving 98% on-time task completion, and boosted revenue by 40% in a year. Scalable and user-friendly, the platform drives market adoption, converting several trial users to paid customers.
Download the complete case study to see how we achieved these results and transformed hotel operations.
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